Customer service representative

Responsibilities:

• SAP invoice processing in compliance with BHI standards of coding;
• Close communication with PL representatives on billing issues;
• Close communication with Customers on billing issues, on any queries with regards to invoices and payment related issues;
• Compliance with tax legislation requirements during invoicing;
• Compliance with BHI invoicing process and procedures;
• Compliance with Customer requirements on any invoices related issues;
• Provision of acts of timely reconciliation as per Customer requests;
• Control of company KPI’s (DSO and LD);
• Provision of requested reports by PL (revenue report, LD report, AR aging report commenting and updating);
• Processing monthly accruals and tracing them for timely invoicing;
• Collaboration with ARCC team on any customer credit limit issues;
• Collaboration with ARCC team on any invoice adjustment or clearance issues;
• Close work with other customer service group representatives

Requirements:

• High School Diploma in Finance or Accounting or equivalent;
• 2+ years of experience on the similar position;
• Proficient in the English language verbal as well as written.
• Industry background preferred.